Returns & Exchanges

We want you to love your product. Here's everything you need to know.

REFUND / RETURN - Eligible within 24 hours of delivery
. Must be reported within 24 hours of delivery
. Only for internal functional defects or battery issues
. Original packaging + all accessories required

EXCHANGE (WARRANTY) - Valid for 6 months from delivery
. Covers internal defects and battery performance issues
. Not applicable after 6 months from delivery date

NOT COVERED
. External or physical damage (scratches, dents, cracks)
. Misuse, accidents, water damage
. Tampered or broken seal
. Unauthorized repairs

Submit a Request

Full Name *

Email Address *

Phone / WhatsApp *

Order Number *

Product Name / Model *

Date of Delivery *

Request Type *

Describe the Issue *

I confirm the issue is an internal functional defect or battery issue, and the product does not have external or physical damage. I understand requests involving physical damage will not be eligible.

Returns & Exchanges

Submit a Request

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